I couldn't join the online interview

Empregare does not host the video call. The Virtual Room page shows the tool chosen by the company (Google Meet, Microsoft Teams, Zoom, or WhatsApp) and the Join the virtual room button, which opens the company's link.

How to join

1. Open the invitation from your email or from the Dashboard and log into your account.
2. Close to the scheduled time, tap Join the virtual room.
3. Follow the instructions of the company's tool, via browser or its app.

Joining the room also confirms your attendance.

Common issues

• The room link is not ready yet. Refresh the page again close to the scheduled time.
• Waiting for entry to be granted. In most tools, the interviewer accepts each person, and Empregare does not control this waiting. Wait a few minutes; if no one accepts, notify the company via the invitation message or their contact.
• The link leads to another page (a form or the job listings page). The room address is provided by the company: notify the company and open a support ticket with a screenshot.
• Teams asks for a different account. Join as a guest, with your name, or use the browser.

I missed the interview

Rescheduling is the company's decision. Explain what happened and request a new date through their channels.